Terms of service

By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

General

This website is operated by our studio. Throughout the site, the terms “we,” “us,” and “our” refer to the brand. By visiting our site and/or purchasing something from us, you engage in our service and agree to these terms.

We reserve the right to update, change, or replace any part of these Terms of Service at any time.

Products & Craftsmanship

All items are handcrafted and made with natural materials. Variations in color, grain, texture, and form are inherent to the process and are not considered defects.

Each piece is unique and may differ slightly from images displayed on the website.

Pricing & Payments

All prices are listed on the website and are subject to change without notice.

Payments are processed securely through third-party payment providers. By completing a purchase, you agree to provide current, complete, and accurate payment information.

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

Orders & Acceptance

Once an order is placed, you will receive a confirmation. However, we reserve the right to accept or decline your order at our discretion.

In case of cancellation by us, any payment received will be refunded.

Shipping

We ship both locally and internationally. Delivery times are estimates and may vary depending on location and external factors.

We are not responsible for delays caused by courier services, customs, or unforeseen circumstances.

Any customs duties or taxes for international orders are the responsibility of the customer.

Intellectual Property

All content on this website—including images, designs, text, and artworks—is the intellectual property of the studio and may not be copied, reproduced, or used without permission.

Limitation of Liability

We shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

Accuracy of Information

We strive to ensure that all information on the website is accurate. However, we do not guarantee that descriptions, pricing, or other content is error-free.

We reserve the right to correct any errors and update information at any time.

Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of Pakistan.